Important information on how to use your new App 

Car Park users are encouraged to download the new RingGo app onto their smart phones and use it from the 2nd April 2024.

The RingGo app will enable car park users to continue to have the option to pay through their mobile phones, as well as at car park pay stations or via a telephone call.  

*** From 1st April 2024, JustPark will no longer be used for cashless parking in Derry City and Strabane District Council operated off street car parking locations and the provider RingGo will offer this service. ***

It is available on Google Play Store and the App Store.

We encourage all users to download the RingGo app and use the cashless parking system.  This allows payment for your parking with a credit card or debit card, rather than cash.  To register your vehicle and method of payment with RingGO visit the website. Once registered with new provider you can manage your cashless parking from their app or online portal. 

Cashless parking is available in all pay and display off-street car parks in Derry City and District Council, offering an alternative way of paying your parking other than using coins at the pay and display machines.

Information on how the service operates is provided on the pay and display machines at each location or check below.

BENEFITS OF GOING CASHLESS: 

• You only have to register once with RingGo – Including entering in your vehicle registration and method of payment details
• Stress-free way of paying for parking
• No scrabbling for change
• Pay via simple easy-to-use app or website
• You control when you start and stop parking
• No need to show a pay & display ticket
• Only 10p booking fee

** Please note ** If you don't stop your parking session, charges will apply up to the maximum parking period (see local signs for information) traffic attendants can check if you have a valid parking session  a parking ticket (Penalty Charge Notice) may be issued for failure to obey parking restrictions

For more information on cashless parking, visit the RingGo website

RingGo optional SMS notifications

Please note you have the option to opt out of SMS notifications

Guidance on how to opt out of SMS notifications is shown below

*** Messages are an optional service offered via RingGo.  Any charges for use of this service are passed onto the user from RingGo directly ***